Which of the following best describes the role of a case manager in patient education?

The role of a case manager in patient education is fundamentally centered on ensuring that patients comprehend their treatment plans and the resources available to them. A case manager acts as a liaison between the patient and the healthcare system, facilitating clear communication and understanding. This involves providing information about the diagnosis, treatment options, potential side effects, and the logistics of care, which empowers patients to make informed decisions about their health.

Moreover, a case manager also helps patients navigate the healthcare landscape, guiding them to the necessary resources such as support services, community programs, and additional educational materials. This holistic approach not only enhances patient knowledge but also fosters engagement and compliance with their treatment regimen, which can lead to improved health outcomes.

The other options do not capture the comprehensive and supportive nature of the case manager's role in patient education. For example, providing medical treatment is typically the responsibility of healthcare providers, while focusing solely on billing or limiting patient interactions undermines the fundamental goals of the case management role, which is to support and empower patients through their healthcare journey.