What is the primary goal of case management in a healthcare setting?

The primary goal of case management in a healthcare setting revolves around coordinating patient care. This entails not only facilitating communication among healthcare providers but also ensuring that patients receive comprehensive services tailored to their unique needs. Effective case management helps to bridge the gaps between various elements of the healthcare system, allowing for a holistic approach to patient care.

By focusing on coordination, case management supports patients in navigating the complexities of their healthcare journey. This involves assessing individual needs, developing personalized care plans, and collaborating with interdisciplinary teams to implement those plans. The coordination aims to enhance the overall quality of care, improve patient outcomes, and maintain continuity of services across different healthcare settings.

While reducing hospital readmissions, managing healthcare costs, and ensuring patient compliance are important components of the healthcare system, they are often outcomes or benefits that arise from effective coordination of care. The true essence of case management lies in its foundational role of creating a cohesive care experience for patients, which ultimately contributes to achieving those additional goals.