What is a key indicator of a successful case management intervention?

A key indicator of a successful case management intervention is improved patient outcomes and satisfaction. This focuses on the core objective of case management, which is to enhance the quality of care and experience for patients. Successful case management should ideally lead to better health results, such as improved symptom management, adherence to treatment plans, and the ability to navigate healthcare services effectively.

When patients report higher satisfaction, it also reflects that their needs are being met, their preferences are respected, and they feel supported throughout their care journey. This aspect is critical in evaluating the effectiveness of case management strategies, as it aligns with the goals of promoting health, preventing complications, and ensuring that individuals receive the necessary resources to manage their health effectively.

In contrast, options such as higher administrative costs, increased paperwork burden, and reduced interaction with patients reflect inefficiencies or adverse outcomes that do not contribute positively to patient care or satisfaction. These factors can signify problems within the case management process rather than indicators of success.